Important Information

West Shore Village is in Step 3 of the Ontario Roadmap to Reopening
Effective December 17, 2021

West Shore Village, in consultation with the Region of Durham Health Department has established the following visitor and operational restrictions.
Visitors are requested to schedule their visit in advance. Please call or email to schedule your visit.
Visitors are required to:
  • Residents are entitled to two Essential Caregivers. Visitors wanting to become an Essential Caregiver are required to submit an Essential Caregiver Designation form to be placed in the residents file.
    • Fully vaccinated Essential Caregivers are required to receive an Antigen Rapid Test each daily visit.
  • General Visitors must preschedule their visit by calling 905-985-8660.
    • General Visitors are required to be fully vaccinated and require an Antigen Rapid Test prior to each daily visit.
  • Support Workers are required to be fully vaccinated and require an Antigen Rapid Test prior to each visit.
  • Pass active screening
  • Reading and understanding West Shore Village’s current Visitor Policy within the previous 30 days.
  • Wear medical/surgical masks & Eye Protection throughout the visit and maintain social distancing requirements of 6 feet or 2 meters.
  • Attest to watching the following video on correctly wearing PPE, within the previous 30 days.
  • Attest to watching the following video on correctly taking off PPE, within the previous 30 days.
  • Attest to watching a video on proper handy hygiene within the previous 30 days.
  • All visitors are required to show proof of full COVID-19 Immunization, as well as Government Photo ID.

Support Workers (Essential Visitor): An essential visitor who is brought into the home when there are gaps in services to perform essential services for the home or for a resident in the home.

Caregiver (Essential Visitor): An essential visitor who is designated by the resident and/or their substitute decision-maker and visits to provide direct care to the resident.

General Visitors (non-essential visitor): Visits to provide non-essential services (may or may not be hired by the home or the resident and /or their substitute decision maker); for social reasons (e.g., family members or friends) and/or a prospective resident taking a tour of the home.

Personal Care Service Providers (non-essential visitor): A personal care service provider is a person who is not an essential visitor and visits to provide personal services to residents such as hair dressing and nail care.

Absences: Please see our policy on Protocols for Resident Absences

Testing Policy:  Please see our Testing Policy.

Hard copies of policies and procedures are available upon request.

Thank you for your continued co-operation and support.
For more information, please e-mail or call 905-985-8660
Thank you in advance for your co-operation.