Important Information

West Shore Village is not currently in Outbreak

West Shore Village, in consultation with the Region of Durham Health Department have established the following visitor and operational restrictions in the event that facility is locked down due to a viral outbreak. There are currently no restrictions on who may enter the facility.

• Support Workers (Essential Visitor): An essential visitor who is brought into the home when there are gaps in services to perform essential services for the home or for a resident in the home.
• Caregiver (Essential Visitor): An essential visitor who is designated by the resident and/or their substitute decision-maker who visits to provide direct care to the resident.
• General Visitors (non-essential visitor): Visits to provide non-essential services (may or may not be hired by the home or the resident and /or their substitute decision maker); for social reasons (e.g., family members or friends) and/or a prospective resident taking a tour of the home.
• Personal Care Service Providers (non-essential visitor): A personal care service provider is a person who is not an essential visitor and visits to provide personal services to residents such as hair dressing and nail care.

Hard copies of policies and procedures are available upon request.