Important Information
West Shore Village is in the Grey (Lockdown) Stage. (Effective December 26, 2020
To clarify current visitor restrictions; Visitations in the Red Stage
Support Workers (Essential Visitor): An essential visitor who is brought into the home when there are gaps in services to perform essential services for the home or for a resident in the home.
-Any number of support workers may visit a resident in a home.
-Maximum of one support worker who is not a care provider per resident at a time. (for example: maintenance worker)
Caregiver (Essential Visitor):An essential visitor who is designated by the resident and/or their substitute decision-maker and visits to provide direct care to the resident.
-There can be a maximum of one (1) designated essential visitor per resident at a time.
–If two Essential Caregivers live together, they may visit a resident at the same time.
General Visitors (non-essential visitor): Visits to provide non-essential services (may or may not be hired by the home or the resident and /or their substitute decision maker); for social reasons (e.g., family members or friends) and/or a prospective resident taking a tour of the home.
Personal Care Service Providers (non-essential visitor): A personal care service provider is a person who is not an essential visitor and visits to provide personal services to residents such as hair dressing and nail care.
Absences: Please see our policy on Protocols for Resident Absences